Provider Manual
The provider manual is available here as index linked pdfs. This means when you open a pdf file, you can advance to the section you want by clicking on the title in the index.
Introduction (pdf 50kb)
Service Contracts
Introduction June 08 (pdf 38kb)
Sample contract (pdf 400kb)
Part 1 and 2 - Listed Provider Approvals Process (pdf 159kb)
Appendix 1: Criteria for Approval as a Listed Provider
(pdf 53kb)
Appendix 2: Listing Process (pdf 97kb)
Appendix 3: Listed Provider Application Form (pdf 306kb)
Appendix 4: Litigation Experience Level Guidelines (pdf 101kb)
Appendix 5: One Off Listing Process (pdf 55kb)
Part 3 - Investigating and Managing Provider Conduct August 08 (index linked pdf 253kb)
Part 4 - Listed Provider Audit Policy (index linked pdf 179kb)
Part 5 - Suspension Consideration and Review June 08 (index linked pdf 318kb)
Part 6 - Post Audit Process June 08 (index linked pdf 241kb)
Grants
Part 1 - Introduction to Grants (index linked pdf 134kb)
Part 2 - Administrative Procedures and General Policies (index linked pdf 213kb)
Part 3 - Applications for Legal Aid (index linked pdf 118kb)
Part 4 - Eligibility for Family and Civil Legal Aid (index linked pdf 613kb)
Part 5 - Eligibility for Criminal Legal Aid (index linked pdf 315kb)
Part 6 - Income and Capital Assessment - Civil/Family and Criminal Legal Aid (index linked pdf 213kb)
Part 7 - Set Maximum Grant (index linked pdf 273kb)
Part 8 - Repayment Conditions on a Grant - General Processes and Requirement to Repay (index linked pdf 430kb)
Part 9 - Repayment Conditions - Advising Clients (index linked pdf 85kb)
Part 10 - Repayment Conditions - Securing Repayment (index linked pdf 125kb)
Part 11 - Debt Write-offs (index linked pdf 100kb)
Part 12 - Costs (index linked pdf 78kb)
Part 13 - Confirm Provider (index linked pdf 135kb)
Part 14 - Claims (index linked pdf 173kb)
Part 15 - Withdrawal of Legal Aid (index linked pdf 82kb)
Part 16 - Waitangi Tribunal, PDS and Refugee Procedures (index linked pdf 176kb)
Part 17 - Legal Services Regulations 2006 (index linked pdf 289kb)
Part 18 - Reconsideration and Review (index linked pdf 98kb)
Part 19 - PDLA and Duty Solicitor Schemes (index linked pdf 189kb)
Debt Management (index linked pdf 594kb)
